General information
- Does refurbed purchase secondhand devices?
- How do I sell my device with refurbed?
- How is the price of my device calculated?
- Which devices can I sell?
- What are the benefits of selling my device?
- Will my personal data be treated confidentially?
Before submission
- What’s the deadline to ship my device after I created a sales order?
- What should I consider before sending in my device to sell it?
- Should I include the accessories when selling my device?
- How do I pack the device I want to sell correctly?
- How do I send multiple devices correctly?
- How do I back up my data before sending in my device?
Shipping
After submission
- What happens after I send my device to sell?
- How long does the processing and payout to my account take?
- What happens to sold devices?
- I received a second offer for my device but don’t agree with the lower grading
- Why is my device being returned after I sent it in to sell?
- How does the return process work if my sales order has been rejected?