Before you sell

General information

• Does refurbed purchase secondhand devices?
• How do I sell my device with refurbed?
• How is the price of my device calculated?
• Which devices can I sell?
• What are the benefits of selling my device?
• Will my personal data be treated confidentially?

See all 7 articles

Before submission

• What’s the deadline to ship my device after I created a sales order?
• What should I consider before sending in my device to sell it?
• Should I include the accessories when selling my device?
• How do I pack the device I want to sell correctly?
• How do I send multiple devices correctly?
• How do I back up my data before sending in my device?

See all 7 articles

Shipping

• Does my device have shipping insurance when I send it in to sell?

After submission

• What happens after I send my device to sell?
• How long does the processing and payout to my account take?
• What happens to sold devices?
• I received a second offer for my device but don’t agree with the lower grading
• Why is my device being returned after I sent it in to sell?
• How does the return process work if my sales order has been rejected?