What’s the deadline to ship my device after I created a sales order? 07 April 2026 11:30 Updated Send your device as quickly as possible. When completing the sales process, you will receive the shipping label within 24 hours and we define an offer price. To maintain this price, your device must arrive within 21 days at the refurbishment facility. Related articles What should I consider before sending in my device to sell it? Where can I find my invoice? Can my package be delivered to a package station or parcel shop?