How do I back up my data before sending in my device? – Refurbed IE

A backup is a security copy of your data, applications, and settings. Often, backups are automatically created by your device and synchronised in online storage (e.g. iCloud, Samsung Cloud Drive). If you have not activated this setting, you can also create backups manually:

Backup for iOS devices

1. Connect to WiFi
2. Choose „Settings“ > „[Your Name]“, and then tap on „iCloud“
3. Tap on „iCloud Backup“
4. Tap on „Create Backup now“. Do not disconnect from the WiFi network until the process is complete
5. A backup of your data is now created

Backup for Android devices

First, check if you are logged in.
1. Open the Google Photos app on your Android smartphone or tablet
2. Sign in with your Google account
3. Tap your profile picture or initial in the top right
4. Choose the Google Photos settings and then Back-up & Sync
5. Tap to activate or deactivate „Back-up & Sync“
6. Open „Settings & System & Backup“. Tap on „Back up now“ and then on „Continue“
7. If you can't find the backup, open the settings and search for „Backup“

Note the following about this setting:

The change in backup settings affects all apps that use „Back-up & Sync“.