Before you buy

General information

• Which countries do you ship to?
• Who sells the products on refurbed?
• Do I purchase the products directly at refurbed?
• Why do prices change so regularly?
• Can I get pictures of the exact product before ordering?
• Where can I find my order confirmation?

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Checkout

• I can’t complete my purchase
• Why is my companies VAT number not recognized?

Discounts

• How can I redeem a voucher code for my order?
• How can I get a discount code?
• I signed up for the newsletter but did not receive a discount code
• Why does my voucher code not work?