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  1. Refurbed IE
  2. Product condition, battery & accessories

Product condition, battery & accessories

Condition grades, battery health & included items.

Product condition

  • Are products sold on refurbed "new"?
  • What do "like new" and "as good as new" mean?
  • Our product appearance conditions (Premium, Excellent, Very Good, Good)
  • Are refurbed products water and dust resistant (IP certification)?
  • Do you use original spare parts when refurbishing?
  • Do the products come in original packaging?

Battery & Accessories

  • What battery capacity can I expect on refurbished devices?
  • What’s the difference between a “new” and an “optimal” battery?
  • What do the warning messages "Important Message" or "Unknown Part" on my iPhone mean?
  • Do the products come complete with accessories?
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