How can I cancel my order?

If Your Order Has Not Yet Been Shipped

If your order is still being processed and has not been shipped, please contact our seller directly through your refurbed customer account by clicking the “Get help” button next to your order.

If Your Order Has Already Shipped

If your order has already been shipped, cancellation is no longer possible. In this case, you will need to complete a return after the package is delivered. To initiate a return, please contact our seller directly through your refurbed customer account by clicking the “Get help” button next to your order.

You can find more information about product returns here.